The global Digital Business Revolution is increasingly reshaping the traditional role of IT infrastructure. The demands placed on IT are evolving much faster than many expected in the ultra-competitive global economy which provides endless opportunities for disruption and demands continuous innovation.
Your Business Success is now determined by a combination of user experience, more attractive business models, and quick time-to-value with our Infrastructure Management Services. The expectations placed on IT leaders in this dynamic business environment present an opportunity that requires a fundamental change in the role of IT. We are seeing a remarkable remodeling of IT estates to better support the quicker launch of innovative new technologies and push disruptive business models. A focus on enabling business agility and enabling user experience that drives customer engagement and retention is described in Digital Infrastructure.
Business agility is directly related to your ability to respond quickly to the business’ changing needs. Here expectations need to be reframed in the awareness that Tine is the most critical factor in the hyper-competitive world in which we all now work. Infrastructure now needs to focus on designing, developing and delivering new products and services quickly.
The transition was marked by the recent acceleration in cloud services take-up. Although cost savings are often claimed as a key incentive for cloud migration, the reality for many new digital leaders is that the degree of business flexibility needed to deliver the new class of experienced-focused products quickly favors a cloud-native approach heavily. A strong preference for using pre-built cloud-hosted SaaS services dominates decision-making and comes before any new in-house resources are developed. Any new user-focused products that are based on a chosen PaaS framework that offers fast development, distribution, and simpler management while leveraging standardized platform capabilities.
Continuous Delivery and DevOps are good examples of automated work processes that concentrate on speed to quality while providing a corresponding digital infrastructure that can deliver, deploy and manage services at will. The business requirement for near-instant response brings with it an inevitable move toward Automation as a key theme within Digital Infrastructure. In terms of cost, reliability, and speed, automation brings three key benefits. While the former is taken for granted, it is often overlooked the focus on speed and reliability. These benefits are now coming to the fore in the new Digital landscape that is dominated by customer experience. Agility also drives investment in infrastructure technology and processes that support new capabilities to be delivered quickly.
It is expected that the ability to deliver both Orchestrate and Automate business services through internal and third-party providers will become the core competency and a key role for Digital Infrastructure. Perhaps the most dramatic side effect of the digital business transition is the realization that the function of an IT Service is what the company and IT executives are looking for. Like any other traditional resource, the IT infrastructure has consumption has the same demand and consumption behavior in a digitally transformed market. The new normal is instantly on (and instantly off) without human intervention and rock-solid stability. The digital infrastructure also needs to offer a consumer-grade experience to the company, with quick discovery and click-to-consume services. And like other utility, these services ‘only function’ are flexible just scale quickly to meet demand without any complex processes hindered by human involvement.
While your transformed digital infrastructure is more agile and more capable of delivering the capabilities the business demands quickly, it is also useful to consider how this drives new infrastructure features. The emphasis on user experience, in particular, is to expand the technology concept to include much richer, high-value services such as user- experience management; advanced predictive and cognitive analytics now expose all applications operating in this new digital environment to automated intervention, context, and comprehension. While digital infrastructure is expanding to include new capabilities, dominated by end-to-end automation and orchestration themes, we must not lose sight of how these in effect push new behavior in the manner in which we identify, use and maintain infrastructure.
Related Post: What is Business Process Management?
The business user needs the basic consumer-like experience, infinite versatility with instant value delivery. So your Digital Infrastructure’s final core attribute is that it really needs to be software-defined. Dependencies on computing, processing, and networking resources need to be abstracted and replaced by composite structures that can be installed, reconfigured, and broken ‘ at will ‘ to provide a vastly simplified property that is completely integrated with and allows a much more agile business environment.
Ouriken’s Infrastructure Management services include monitoring and tracking tools to effectively manage business-critical applications. We are a standalone web design and digital agency. We design and implements powerful solutions for small and medium businesses in technology, business, and operations.
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